> ## Documentation Index
> Fetch the complete documentation index at: https://docs.relixir.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Support

> How to get help when you're stuck or need assistance

This document defines what to do when you're stuck or need help.

## In-App Support Chat

In the bottom right corner of the Relixir dashboard, you'll find a support chat. This provides:

<CardGroup cols={1}>
  <Card title="Direct Support Line" icon="inbox">
    Send questions directly to the Relixir team's high priority support inbox
  </Card>

  <Card title="Live Chat" icon="comments">
    When someone on the Relixir team is available, you can directly chat with them and expect a response within 5 minutes
  </Card>
</CardGroup>

## Email Support

If the support chat isn't working or doesn't fulfill your needs:

| Contact      | Email                                           | Use Case                      |
| ------------ | ----------------------------------------------- | ----------------------------- |
| Dennis (CTO) | [dennis@relixir.ai](mailto:dennis@relixir.ai)   | Direct questions, bug reports |
| Support Team | [support@relixir.ai](mailto:support@relixir.ai) | General support requests      |

## Bug Reports

If you spot any bugs, please email Dennis (CTO) at [dennis@relixir.ai](mailto:dennis@relixir.ai) and he will be happy to address it.

<Tip>
  We are a startup and move very quickly. We can get back to you very quickly with any issues you are experiencing.
</Tip>

## Book a Call

If you need extra help or custom support, feel free to book a call directly with Dennis:

<Card title="Book Platform Support Call" icon="calendar" href="https://calendly.com/dennis-relixir/relixir-platform-support">
  Schedule a call with Dennis to get personalized help with the platform
</Card>