> ## Documentation Index
> Fetch the complete documentation index at: https://docs.relixir.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Visitor ID Setup

> Install the Visitor ID snippet to de-anonymize website visitors and track AI search referrals

## Onboarding Steps

1. Request Enabling Visitor ID (Required)
2. Install Visitor ID Snippet (Required)
3. Integrate Slack for Notifications (Optional)
4. Setup Automated Email Outreach (Strongly Recommended)

***

## Overview

To have strong attribution to the impact Relixir has brought, we've built our own **website visitor de-anonymization system**.

<CardGroup cols={1}>
  <Card title="Visitor Identification" icon="user-check">
    Identifies exactly who is hitting your site — company, person's email, LinkedIn profile, etc.
  </Card>

  <Card title="AI Search Attribution" icon="robot">
    Tracks who comes from Relixir-generated blogs and AI search engines, showing you exactly the people Relixir has brought to your site
  </Card>

  <Card title="Industry-Leading Accuracy" icon="chart-bar">
    **30% person identification rate** and **80% company identification rate** — compared to 10% person / 40% company from other tools
  </Card>
</CardGroup>

***

## Required Steps

### Step 1: Enable Visitor ID

1. Go to **Settings → Visitor ID**:

```
https://app.relixir.ai/dashboard/settings/visitor-id
```

2. Press **Enable Visitor-ID**

<Info>
  Within 24-48 hours, your request will be approved and you will receive a notification email.
</Info>

### Step 2: Install the Embed Code

Once approved, the page will show your unique **Embed Code**.

Add the embed code to your website page layout, typically in the `<head>` tag:

```html theme={null}
<script>
  (function(w,d,s,l,i){
    w[l]=w[l]||[];
    w[l].push({'relixir.start': new Date().getTime()});
    var f=d.getElementsByTagName(s)[0],
    j=d.createElement(s);
    j.async=true;
    j.src='https://cdn.relixir.ai/vid.js?id='+i;
    f.parentNode.insertBefore(j,f);
  })(window,document,'script','relixir','YOUR_ORG_ID');
</script>
```

<Warning>
  Replace `YOUR_ORG_ID` with the actual ID shown in your Visitor ID settings.
</Warning>

***

## Optional Steps

### Connect Slack

1. Press **Connect Slack** to install the Relixir notification bot
2. Select the Slack channel where you want notifications

You'll receive notifications to that channel whenever a new website visitor is identified.

### Automated Email Outreach

We offer a service to automatically run email sequences on inbound visitors that match your ICP.

<Card title="Enable Automated Outreach" icon="envelope" href="https://forms.gle/relixir-outreach">
  Fill out the form to enable automated outreach for your account
</Card>

***

## What Gets Tracked

### Visitor Information

| Data Point    | Description                                               |
| ------------- | --------------------------------------------------------- |
| **Company**   | Company name, domain, size, industry                      |
| **Person**    | Name, email, LinkedIn, job title (when available)         |
| **Session**   | Pages visited, time on site, referral source              |
| **AI Source** | Which AI engine referred them (ChatGPT, Perplexity, etc.) |

### Attribution

Visitor ID tracks:

* Visitors who land on Relixir-generated blogs
* Visitors referred from AI search engines
* Session journeys across your site
* Conversion to demo requests or signups

***

## Viewing Visitor Data

### Dashboard

The Dashboard shows:

* Recent identified visitors
* AI search referral traffic trends
* Top companies visiting

### Contacts Page

View detailed visitor information at:

```
https://app.relixir.ai/dashboard/contacts
```

***

## AI Search Engine Detection

Visitor ID automatically detects traffic from:

| AI Engine           | Detection Method            |
| ------------------- | --------------------------- |
| ChatGPT             | Referrer header, user agent |
| Perplexity          | Referrer header             |
| Claude              | Referrer header             |
| Google AI Overviews | Specialized detection       |
| Gemini              | Referrer header             |
| DeepSeek            | Referrer header             |

***

## Privacy & Compliance

<Accordion title="What data is collected?">
  Visitor ID collects publicly available business information and first-party session data from your website. No personal data is collected without consent mechanisms in place.
</Accordion>

<Accordion title="Is this GDPR compliant?">
  Yes. Visitor ID is designed for B2B visitor identification using business contact information. Implement appropriate cookie consent for your jurisdiction.
</Accordion>

<Accordion title="Can visitors opt out?">
  Yes. The snippet respects standard Do Not Track headers and cookie consent preferences.
</Accordion>

***

## Troubleshooting

<Accordion title="Snippet installed but no visitors showing">
  * Verify the snippet is in the `<head>` of all pages
  * Check browser console for any loading errors
  * Wait 24 hours for data to start populating
  * Ensure Visitor ID has been approved for your account
</Accordion>

<Accordion title="Company identified but no person data">
  Person-level identification requires the visitor to have publicly available business contact information. Company-level identification has an 80% success rate; person-level is 30%.
</Accordion>

<Accordion title="Slack notifications not working">
  * Re-authorize the Slack connection in Settings
  * Check the notification channel permissions
  * Ensure the Relixir bot is added to the channel
</Accordion>
